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Frequently Asked Questions
Everything you need to know about Platfora.
How it works, what's included, and what makes it different.
Getting Started
Trial & Billing
Plans & Subscriptions
Reporting & Performance
Buyer Experience
Studios & Artists
Agencies
Files & Platform Use
Security & Compliance
Who is Platfora for?
Platfora is built for three groups: design studios that want a professional showroom for their collections, independent artists ready to sell commercially, and print agents who need financial oversight across the studios they represent. Whether you're uploading your first portfolio or managing hundreds of designs across multiple studios, Platfora is built to handle it.
How is Platfora different from other print platforms?
Most platforms give you a shop. Platfora gives you a network. It's the platform that connects studios, independent artists, and agents in one place with branded showrooms, commission tracking, agent-driven sales, and buyer analytics all built in. You're not just listing designs. You're running a commercial operation.
Do I need technical knowledge to use Platfora?
None at all. If you can upload an image and fill in a form, you can use Platfora. The platform is designed to get you from sign-up to live showroom fast - no developers, no complicated setup.
Why do I need to register twice as a studio?
Setting up your Studio account and your branded marketplace are two separate steps. Your Studio account manages your design portfolio and subscription. Your Agency account manages your branded showroom. Both registrations use the same email address. You will be asked to enter your payment details twice — you will not be charged twice. Your only subscription charge is your Studio plan.
Still have a question? Email support@platfora.co — we're a real team and we reply fast.
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